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Last updated: January 2026
Nature of service: MutuoItalia provides marketing, educational content, and intake coordination only. We are not a lender, mortgage broker, or financial advisor. We do not evaluate financial eligibility or provide mortgage advice. Your data is used to coordinate consultations with independent consultants.
MutuoItalia ("we," "our," or "us") is a subsidiary of Kaai Tech LLC and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We collect information you provide directly to us, including:
We also automatically collect certain information when you use our services:
Our property search displays listings aggregated from public sources (e.g. Idealista via Apify). For each listing we may store in our systems:
We use this data only to operate the directory and connect you with listed parties. We do not sell this directory as a separate product. Listings are refreshed periodically; outdated entries may remain until the next sync. You may request removal or correction of personal data that appears in a listing by contacting us (subject to verification).
We process your personal data based on the following legal grounds:
We use the information we collect to:
We share your information with the following parties:
We do not sell your personal information to third parties for marketing purposes.
Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions, to protect your data in accordance with GDPR requirements.
We retain your personal data for as long as necessary to:
After your consultation has been coordinated, we retain your intake data for a period of seven (7) years, in accordance with standard US financial record-keeping requirements and IRS guidelines. This retention period allows us to comply with legal obligations, respond to potential disputes, and maintain records for regulatory purposes.
Data Deletion Requests: If you would like us to delete all information we have gathered about you, please email us at [email protected] with the subject line "Data Deletion Request" and include your full name and email address associated with your account. We will process your request within 30 days and confirm deletion via email. Please note that certain data may be retained if required by law or for legitimate business purposes.
When data is no longer needed, we securely delete or anonymize it in accordance with our retention policies.
We use cookies and similar tracking technologies to:
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected users without undue delay, as required by GDPR.
Under GDPR and applicable privacy laws, you have the following rights:
To exercise these rights, please contact us at [email protected]. We will respond to your request within one month (may be extended to two months for complex requests).
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Contact:
Email: [email protected]
Address: 1321 Upland Dr, Houston, Texas 77043, United States
MutuoItalia is a subsidiary of Kaai Tech LLC.
